Rosanna Gorgy Associate Chief of Staff and Patient Care Coordinator

Brooklyn College
Bachelor of Sciences: Psychology 06/06 – 05/11
Minor: Biology
Minor: Speech Pathology

Nanjing Normal University
Nanjing, China: B.C. Study Abroad Program Winter 2007-2008
Coursework in Asian Culture, History & Intercultural Communication

Edward R. Murrow H.S
High School/ Regents Diploma 09/03-06-06


The Center for Special Dentistry®, New York, New York:
Associate Chief of Staff and Patient Care Coordinator (12/1/11-present):
The Patient Care Coordinator serves as the liasion between the dental practice and physicians for dental phobic patients who need varying degrees of sedation: IV conscious sedation, nitrous oxide, oral anxiolytic agents and local anesthetics.
Assisting doctors with various dental procedures
Operating autoclave and sterilizing instruments
Greeting patients and keeping an organized front desk
Sending and receiving insurance claims
Scheduling patients
Setting up for dental procedures
Taking impressions and Pouring models
Ordering supplies

Aces Braces, Brooklyn, NY:
Orthodontist Assistant (06/09-09/10):
Ordering clinical supplies, sterilization, operated autoclave, taking and developing X-rays
Instructing patients on the use and care of their orthodontic appliances
Official duties such as answering phones, scheduling phones and maintaining patient records
Took and mixed impressions
Helping doctor with patients of all ages

Brooklyn College Financial Aid Office, Brooklyn, NY:
Assistant to Associate Director of Work and Scholar Programs (06/07 – 01/12):
Assist Macaulay Honors College and Teacher Academy scholars with aid inquiries and FAFSA processing
Provide study abroad and financial aid information to undergraduate / graduate students
Provide coverage at the Enrollment Services Center to students regarding financial aid, registration and billing
Responsible for supervising and training new staff; created training packets for new hires
Assist in job placement of students on and off-campus students
Review and process FWS time sheets and contracts for approximately 500 students
Utilize various financial aid and CUNY computer systems to assist students with inquiries and job placement
Provide assistance with data input and data retrieval of information
Supervise internal audit team and initiated new appointment process for students
Coordinated Recognition Ceremony for graduating seniors.(Guest speaker for College Now High School Programs)
Assist in the organization and implementation of special events for prospective and current students

Coptic Orthodox Church of St. George, Brooklyn, NY:
Project Leader (07/08- Present):
Guidance and mentoring to community teens
Help organize trips and events
Midnight Run (organization to feed homeless) active participant
Coordinate educational and religious lessons upon request

Maimonides Medical Center, Brooklyn, NY:
Clinical Research Assistant (06/08-02/09):
Collect data from Emergency Room regarding different research projects
Filing, data entry, and statistical analysis
Communicate with patients, doctors, and nurses

Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Financial Aid systems: FAPINQ, SIMS, IDMS/SFA

Dean’s List, Member of CSTEP (since freshman year), JFEW Internship recipient (Summer 08’ and Summer 09’), Recipient of China Study Abroad Scholarship (Winter 07-08), Operation Smile Student Association President (09’-10’)

Fluent in Arabic, Some Spanish