Why did Henry Schein’s Dentrix Dental Practice Management Software division sell its Imaging component (digital x-rays and photography) to Danaher’s Dexis division? Dentists who purchased Dentrix from Schein now have to deal with two multi-billion dollar companies (Schein and Danaher) for Dentrix upgrades and support. A Dentrix source said that the cost for the upgrades and support, now split between the companies, will be comparable to prior experience with just Schein. But still the question is why? It seems anti-competitive for the end user, and in this era of emphasis on Electronic Medical Records (EMR), we need to know. I personally believe in EMR but this development does not make me want to recommend Dentrix to my students.
Categorised in: Dr. Dorfman Says
This post was written by Dr. Jeffrey Dorfman